Privacy Policy
Last updated: 23 August 2025
This Privacy Policy explains how Prado Global (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit www.pradoglobal.com (the “Website”). By using the Website, you agree to the practices described here.
1) Information We Collect
- Personal Information: name, email, phone, billing/shipping address, company, job title—when you submit forms, create an order, or contact us.
- Transactional Data: order details, invoices, payment method metadata (processed securely by our payment partners; we don’t store full card details).
- Technical/Usage Data: IP address, device/browser type, pages viewed, time on site, and interactions—collected via cookies or analytics tools.
- Communications: your messages, inquiries, reviews, or survey responses.
2) How We Use Your Information
- To process orders, payments, deliveries, and provide customer support.
- To respond to inquiries and manage our relationship with you.
- To operate, protect, improve, and personalize the Website and services.
- To send service updates and, if you opt in, promotional emails or WhatsApp messages.
- To comply with legal, tax, and regulatory requirements and to prevent fraud.
3) Cookies & Similar Technologies
We use cookies and similar tools to remember preferences, measure site performance, and enhance your experience. You can control cookies via your browser settings. Blocking cookies may affect certain features.
4) Sharing & Disclosure
- Service Providers: logistics, payment gateways, analytics, IT/security, and customer support partners—only as needed and under confidentiality obligations.
- Legal: when required by law, to protect our rights, users, or to comply with legal processes.
- Business Transfers: in connection with a merger, acquisition, or asset sale, your data may transfer as permitted by law.
- We do not sell your personal information.
5) Data Security
We implement reasonable physical, electronic, and managerial safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6) Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy (e.g., orders, warranties, support), or as required by law and accounting obligations.
7) Your Rights & Choices
- Access, update, or correct your information.
- Request deletion of your data (subject to lawful exceptions).
- Withdraw marketing consent or opt out of promotional emails at any time.
- To exercise your rights, contact us at info@pradoglobal.com.
8) Children’s Privacy
Our Website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to remove it.
9) International Transfers
Your information may be stored or processed in countries other than your own. Where applicable, we take steps to ensure appropriate protections in accordance with relevant data protection laws.
10) Third-Party Links
Our Website may contain links to external sites. We are not responsible for their content or privacy practices. Review the privacy policies of those websites before providing any personal information.
11) Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Continued use of the Website after changes means you accept the revised Policy.
12) Contact Us
Prado Global
🌐 Website: www.pradoglobal.com
📧 Email: info@pradoglobal.com
📞 Phone/WhatsApp: +91 9315521459
By using this Website, you acknowledge that you have read and understood this Privacy Policy.